Welcome to the FAQ section of vapsolo-vape.com - Your expert for high-quality Disposable vape pen, Big Puff Vape and Juice Vapes in Germany. We have been established as a trusted brand in the disposable e-cigarette industry for over seven years and offer you innovative products, reliable service and fair prices. Here you will find answers to the most frequently asked questions about our products, the ordering process, payment and much more.
A Disposable vape pen is a disposable e-cigarette that is already filled with liquid and ready for immediate use. It is ideal for on the go, requires no refilling and is particularly user-friendly.
With a Big Puff Vape you can enjoy a particularly high number of puffs per device. Our models such as the Vapsolo Big Puff Vape offer an extra-long vapor experience and are ideal for frequent users.
We carry a large selection of Juice Vapes in various flavors - from fruity and refreshing to classic and sweet. You are guaranteed to find your favorite flavor.
The shelf life of a Disposable vape pen depends on the respective number of puffs (puffs) and your individual usage behavior. Devices such as our Big Puff Vapes offer a particularly high number of puffs per pen.
Please dispose of Disposable vape pens and batteries properly as electronic waste and not in household waste. Many municipalities offer special collection points for old appliances.
We offer the following secure payment methods:
PayPal, Credit card, iDEAL, Bancontact and SEPA bank transfer.
Your order will be processed immediately after receipt of payment and shipped to your address in Germany as quickly as possible. Further information can be found on our "Shipping & Returns" page.
Yes, you can return unused and unopened products within 14 days of receipt. Please contact our customer service for the return process.
Once your order has been dispatched, you will receive a tracking number from us by e-mail, which you can use to track your parcel online at any time.
Yes, we attach great importance to product safety and compliance with all legal regulations. The sale of Disposable vape pen, Big Puff Vape and Juice Vapes with nicotine is only available to customers over the age of 18.
All our products are regularly tested and comply with the latest safety standards. Only charge devices with the recommended charger and keep them out of the reach of children. You can find more tips on our "Battery safety" page.
The ingredients of the Juice Vapes are indicated on the product pages and packaging. In case of uncertainties or allergies, we recommend contacting our customer service before purchasing.
Yes, the purchase of nicotine-containing products is only possible for customers of legal age. Age verification is carried out during the ordering process in accordance with legal requirements.
Yes, please contact us for individual offers and larger orders. We offer attractive conditions for business customers and resellers.
If your Disposable vape pen, Big Puff Vape or a delivery arrives damaged, please contact our customer service immediately with a photo and description of the damage. We will find a solution as quickly as possible.
Our service team is always available to answer your questions. You can reach us by e-mail, via our contact form at vapsolo-vape.de or by phone during business hours.
Discover our range and benefit from experience, quality and first-class customer service!
Do you have any further questions? Then contact us - we will be happy to help you!